Effective Date: 04/01/2025

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At ToyJoy Box, LLC ("ToyJoy Box," "we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.toyjoybox.com] (the "Site") and use our services (the "Services"). By accessing or using our Site or Services, you consent to the practices described in this Privacy Policy.

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1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name

• Email address

• Billing and shipping address

• Phone number

• Payment information (processed via third-party providers)

• Child’s name, age, birthdate, and interests (to personalize boxes)

b. Non-Personal Information

• Browser type

• Device information

• IP address

• Pages visited and time spent on the Site

• Cookies and tracking technologies

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2. How We Use Your Information

We use your information to:

• Process orders and manage subscriptions

• Customize the contents of each ToyJoy Box

• Provide customer service and respond to inquiries

• Improve our Site, products, and services

• Send updates, marketing, or promotional communications (with consent)

• Detect, prevent, and address technical issues or security breaches

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3. How We Share Your Information

We do not sell your personal information. We may share your information with:

a. Service Providers: Third-party vendors that help us operate our business, such as payment processors, shipping providers, email services, and analytics companies. These entities only access information needed to perform their functions and must comply with this Privacy Policy.

b. Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal processes such as subpoenas, court orders, or government requests.

c. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction.

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4. Data Retention

We retain your information as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law. When no longer needed, we securely delete or anonymize your data.

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5. Your Privacy Choices

You have the right to:

• Access and review your personal information

• Request corrections to inaccurate or incomplete data

• Withdraw consent to marketing communications at any time

• Request deletion of your personal data (subject to legal obligations)

To exercise your rights, please contact us at toyjoyboxes@gmail.com.

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6. Children's Privacy

ToyJoy Box does not knowingly collect personal information from children under the age of 13 without verified parental consent. Information provided about children (e.g., for personalization) must be submitted by a parent or legal guardian.\

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7. Security

We implement appropriate physical, technical, and administrative safeguards to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

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8. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience on our Site, analyze usage patterns, and personalize content. You may set your browser to refuse cookies, but some features of the Site may not function properly.

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9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any information.

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10. International Users

If you access the Site from outside the United States, please be aware that your information may be transferred to and processed in the U.S. By using our Site or Services, you consent to this transfer.

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11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Site or Services after changes constitutes your acceptance of the revised policy.

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12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

ToyJoy Box, LLC
Email: toyjoyboxes@gmail.com