Terms of Use
Effective Date: 04/01/2025
Welcome to ToyJoy Box! These Terms of Use ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and ToyJoy Box, LLC ("ToyJoy Box," "we," "us," or "our") governing your access to and use of our website located at [www.toyjoybox.com] (the "Site"), our subscription services, and any related products or services offered by ToyJoy Box (collectively, the "Services"). By using our Site or subscribing to our Services, you agree to be bound by these Terms. If you do not agree with these Terms, you must not use our Services.
1. Eligibility
By accessing or using the Services, you represent and warrant that you are at least 18 years of age or the legal age of majority in your jurisdiction, and that you have the legal capacity to enter into and comply with these Terms. If you are accessing the Services on behalf of a minor, you represent and warrant that you are their parent or legal guardian and that you consent to these Terms on their behalf.
2. Description of Services
ToyJoy Box is a subscription-based service that delivers curated boxes of toys and educational materials to children based on their age and interests. We offer various subscription tiers, including Classic, Deluxe, Premium, Mini, Twins, and specialty boxes such as Birthday Boxes. Each box contains a selection of toys, activities, and play prompts. Subscription plans are available on a monthly, semi-annual, or annual basis.
3. Account Registration and Responsibilities
To use certain features of the Services, you may be required to create an account. You agree to:
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Provide accurate, current, and complete information during the registration process;
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Maintain and promptly update your information to keep it accurate and complete;
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Maintain the security of your password and login credentials;
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Notify us immediately of any unauthorized use of your account;
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Accept full responsibility for all activities that occur under your account.
ToyJoy Box is not liable for any loss or damage arising from your failure to comply with these obligations.
4. Subscription Plans and Billing
a. Subscription Options: We offer various plans, including monthly, 6-month, and 12-month subscriptions. Specialty boxes such as Mini Boxes and Birthday Boxes are available as one-time purchases or add-ons.
b. Automatic Renewal: Subscriptions will automatically renew at the end of each term unless canceled prior to the renewal date. You authorize ToyJoy Box to charge your payment method for recurring fees.
c. Cancellation and Refunds: You may cancel your subscription at any time by logging into your account. Cancellations take effect at the end of the current billing cycle. Refunds are issued only under our 100% Satisfaction Guarantee or at our sole discretion.
5. Shipping and Delivery
Boxes are shipped monthly. Shipping times may vary based on location, holidays, and availability. We are not responsible for delays caused by third-party carriers. It is your responsibility to ensure that the shipping information provided is accurate and up to date.
6. Toy Swap Program
Subscribers may be eligible to participate in our Toy Swap Program, allowing the return of gently used toys in exchange for credit or replacement items. ToyJoy Box reserves the right to evaluate the condition of returned items and determine eligibility at its sole discretion. Misuse of the program may result in disqualification or termination of service.
7. User Conduct
You agree to use the Services only for lawful purposes and in accordance with these Terms. You agree not to:
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Violate any applicable federal, state, local, or international law;
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Infringe on the rights of others, including intellectual property rights;
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Interfere with or disrupt the operation of the Site or Services;
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Attempt to gain unauthorized access to the Site, other accounts, or networks connected to the Site.
8. Intellectual Property Rights
All content and materials on the Site, including but not limited to text, graphics, logos, images, designs, videos, and software, are the property of ToyJoy Box or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, modify, transmit, distribute, or create derivative works without express written permission from ToyJoy Box.
9. Disclaimers
The Services are provided on an "as is" and "as available" basis. ToyJoy Box makes no warranties or representations, express or implied, regarding the reliability, accuracy, or availability of the Services. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
10. Limitation of Liability
To the maximum extent permitted by law, ToyJoy Box shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Services. Our total liability to you for any claim arising out of or relating to these Terms shall not exceed the amount you paid to us in the six (6) months preceding the claim.
11. Termination
We reserve the right to suspend or terminate your access to the Services at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
12. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of [Insert State], without regard to its conflict of law provisions. Any disputes shall be resolved exclusively in the state or federal courts located in St. Paul, Minnesota.
13. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Services constitutes acceptance of the revised Terms.
14. Contact Information
For questions regarding these Terms, please contact us at:
ToyJoy Box, LLC
Email: support@toyjoybox.com
